As a matter of courtesy, I keep a look out for email notices of pending domain name expirations.
One client claims they never got any email notification about their domain name expiring and their domain name expired. I never got any email notifications. I bit the bullet on this and paid the $250 to reactivate the domain name.
This was totally unacceptable, but Enom insisted they sent the email; the problem must reside on our end. Not being able to disprove this, I set up domainadmin —at– hammock-registration.com which is hosted by Enom. This should ensure that I have a complete set of all email sent by Enom. From Enom to Enom… it should work.
It doesn’t. And Enom can’t figure out why.
I have no email client set to retrieve email from this account. That was the whole point, to have a complete set of email.
I find it unacceptable that email from a registrar is unreliable.
If anyone has had similar experiences, please let me know.